1. Information We Collect
When you place an order (including via Guest Checkout) or create an account, we collect your name, phone number, delivery address (province, district, city/municipality, ward, and street landmark), and optional email address so our courier partners can deliver your order accurately.
2. How We Use Your Information
- Processing, dispatching, and delivering your tea orders within Nepal and internationally.
- Sending order confirmations, dispatch updates, and payment verification notices.
- Responding to customer service inquiries and order lookup requests.
- Sending newsletter updates only when you explicitly subscribe.
3. Payment Security
ChiyaBazaar does not store raw credit or debit card numbers on our servers. International card payments are processed through PCI-compliant payment providers, and domestic QR/bank transfer receipts are verified securely by our team.
4. Contact Us
If you have questions about your personal data or wish to request deletion of your account information, please contact us at support@chiyabazaar.com or via our Contact Page.