1. Products & Availability

All teas listed on ChiyaBazaar are subject to seasonal harvest availability. Product weights, pricing, and stock levels are displayed per variant on each product page. If an item becomes unavailable after an order is placed, we will notify you promptly to arrange a replacement or full refund.

2. Pricing & Payment

Domestic orders within Nepal are priced in Nepalese Rupees (NPR) and support Cash on Delivery (COD) as well as QR / eSewa / Khalti / bank transfer payments. International orders are priced in USD. All order totals, discounts, and shipping fees are verified on our servers at checkout.

3. Shipping & Returns

Please refer to our Shipping & Delivery Policy and Returns & Refund Policy for full details on delivery timelines and unopened pouch returns within 14 days.